The customer reported via phone call that the insulin pump was under delivering insulin and the blood glucose is high as 400 mg/dl at the time of the incident.
The current blood glucose was 142 mg/dl.
Customer had a lot of scar tissue, leukemia and stated that she always gets bruising and soreness on sites.
Customer though this was normal since she has leukemia and several other health issues.
Customer reported that, customer does not allege pump was under delivering.
Customer reported the following symptoms related to their high blood glucose was nausea.
Customer declined to continue pump troubleshooting for high blood glucose.
Customer treated for high blood glucose with syringe.
Assisted with performing the high pressure test and was passed.
The insulin pump will not be returned for analysis.
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