It was reported that during a da vinci-assisted distal pancreatectomy procedure, the customer received a message that the scopes were not connecting.The intuitive surgical, inc.(isi) technical support engineer (tse) advised the customer to perform a hard power cycle of the vision side cart (vsc) but the issue persisted.The surgeon converted the procedure to traditional laparoscopic surgery.There was no patient harm, adverse outcome or injury reported.An isi field service engineer (fse) was dispatched to the facility and replaced the endoscope controller (ec) to resolve the issue.The ec contains a high-intensity light source to illuminate the surgical site and the electronics for initial processing of endoscopic video.
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