Sample was returned and decontaminated.
Returned sample showed the tip shield are separated with cannula.
The exposed cannula v-clip didn't activate.
There is a missing washer, which resulted in the cannula being exposed.
There is a missing washer, which caused the cannula to be directly exposed to the customer.
The washer is manually assembled, the operator will conduct a visual inspection.
Root cause: the root cause is the missing washer which caused the cannula to be exposed.
Manufacturing inspection: after reviewing dhr, no abnormality was found in in-coming inspection, whole assembly process and qa inspection.
Bd was able to confirm the customer's indicated failure mode.
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Initial reporter phone#: (b)(6).
Pma / 510(k) #: there is no 510(k) for this device as it is manufactured outside the us and not sold in the us.
A device evaluation is anticipated, but has not yet begun.
Upon completion of the investigation, a supplemental report will be filed.
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