Catalog Number 80-1450 |
Device Problem
Component Missing (2306)
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Patient Problem
No Information (3190)
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Event Date 10/20/2017 |
Event Type
malfunction
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Manufacturer Narrative
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Device was returned for evaluation.
A follow up report will be filed upon completion of the investigation.
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Manufacturer Narrative
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(b)(4).
Upon completion of the investigation it was noted that the sample was received and reviewed.
Miscount of 9 strips was confirmed.
Dhr reviewed and tcr opened.
The manufacturing documentation was pulled and reviewed.
Nothing was found to be out of the ordinary with this work order.
Root cause of "miscount" is likely due to operator error, this however could not be determined.
Per the requirements of the specification the operator is required to inspect the front and back of each strip and count the stack.
The operator than weighs the stack to make sure there are 10 strips prior to bagging the stack.
A tr was opened to retrain all the operators that had worked on this product and lot #.
It was determined that the operator must have miscounted the strips and due to the weight variation of a missing strip being so small the count scale must have accidentally counted the appropriate amount.
Based on the results of this investigation no further action is required.
Trends will be monitored for this and similar complaints.
At the present time this complaint is closed.
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Manufacturer Narrative
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(b)(4).
Upon completion of the investigation a follow up report will be filed.
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Event Description
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As reported by the distributor, a 10-pack of codman surgical strips contained 9.
There were no reports of delay or patient harm.
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Search Alerts/Recalls
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