Model Number N/A |
Device Problems
Leak/Splash (1354); Unsealed Device Packaging (1444)
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Patient Problem
No Information (3190)
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Event Date 10/14/2017 |
Event Type
malfunction
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Manufacturer Narrative
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(b)(4).(b)(6).The product within this report is a combination product.The investigation is in process.Once the investigation has been completed, a follow-up mdr will be submitted.Not returned to manufacturer.
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Event Description
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Sterile packaging is not fully sealed, resulting in the package contents spilling out so it could not be used anymore.The surgeon was able to complete the surgery using the other packet of bone cement provided in the box.No further information has been made available at this time.
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Manufacturer Narrative
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This following report is being submitted to relay additional information.The following sections have been updated.Reported event was unable to be confirmed due to limited information received from the customer.Device history record (dhr) was reviewed and no discrepancies were found.Root cause was unable to be determined as the necessary information to adequately investigate the reported event was not provided.Review of the complaint history determined the event is likely related to a supplier packaging issue.Corrective action has been initiated to address reported issue.If any further information is found which would change or alter any conclusions or information, a supplemental will be filed accordingly.Zimmer biomet will continue to monitor for trends.
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Search Alerts/Recalls
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