Device Problem
Inaccurate Delivery (2339)
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Patient Problems
Hypoglycemia (1912); Visual Disturbances (2140); Diaphoresis (2452)
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Event Type
Injury
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Manufacturer Narrative
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The device has not been returned to animas for evaluation.If the device is returned, an evaluation shall be completed and a supplemental report will be filed.No conclusions can be made at this time.
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Event Description
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The reporter contacted animas on (b)(6) 2017 alleging that on (b)(6) 2017, the patient experienced hypoglycemia while on insulin pump therapy with blood glucose measuring 1.7 mmol/l with diaphoresis, blurred vision and face being pale.The patient reportedly did not receive any treatment above or beyond the usual routine of diabetes care and management.The patient reportedly self-treated for the blood glucose excursion.The reporter alleged an inaccurate delivery issue with the pump; however, the reporter declined to participate in all of the troubleshooting activities for determination of pump functionality.Animas customer support was able to determine that the basal history matched the active basal program setting and the time and date were set correctly.This complaint is being reported because the patient reportedly experienced serious injury while on insulin pump therapy associated with an inaccurate delivery issue.
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Manufacturer Narrative
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Follow up # 2 date of submission 25-jan-2018 ¿ correction to additional manufacturer narrative.The correct date of submission for follow-up # 1 is 25-jan-2018 and the correct date of evaluation by product analysis is 04-jan-2018.
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Manufacturer Narrative
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Follow-up # 1 date of submission 17-jan-2018.Device evaluation: the device has been returned and evaluated by product analysis on 22-dec-2017 with the following findings: a review of the pump histories showed no activity outside of normal use; the pump was functioning properly.The total daily dose history indicated that the insulin delivery totals correctly reflected the programmed basal rate targets.The pump¿s ¿ez-prime¿ steps were performed correctly.The pump correctly reflected 48 units after 24 hours on a 2 unit/hour duration test.The pump passed a delivery accuracy test and was found to be operating within required specification and delivery accurately.No defects were found on investigation therefore the investigation was unable to duplicate the initial ¿inaccurate delivery¿ complaint.Animas has conducted a review of the device history record for this pump and confirmed that it was operating within required specifications at the time of release.
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Search Alerts/Recalls
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