Plant investigation: the device was returned to the manufacturer for physical evaluation.A visual examination of the returned device noted that the fiber bundle was wet with evidence of blood contamination.The fibers were streaked with blood residue and blood was noted within the dialysate compartment.Coagulated blood was observed in both heads of the cavity and non-cavity id ends of the dialyzer.Gross visual examination of the returned device identified a delamination on the non-cavity id end which extended from approximately 330º to 30º with the dialysate ports at 0º.The delamination manifested as separation of the polyurethane (potting material) from the dialyzer housing wall.The delamination in the polyurethane potting extended under the silicone o-ring.There were no other defects or irregularities visually identified on the fiber bundle or any of the molded dialyzer components.There are no other complaints reported on this lot.A production records review was performed on the reported lot.An investigation of the device manufacturing records was conducted by the manufacturer.The lot had two approved temporary deviation notices (dn) that were unrelated to the reported complaint.There was no indication of product non-acceptance or deviation during the manufacturing process which could be associated with the reported event.The review included a check of non-conformances, rework, labeling, process controls, and any other occurrence in production.The lot passed all release criteria.The investigation into the cause of the reported problem was able to confirm the failure mode.There was a confirmed delamination on the non-cavity id end of the dialyzer.The complaint has been deemed confirmed.
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