Date of event: unknown.The date received by manufacturer has been used for this field.No lot # provided.Medical device expiration date: unknown.Device manufacture date: unknown.A device evaluation is anticipated, but has not yet begun.Upon completion of the investigation, a supplemental report will be filed.
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Results: bd received one sample from the customer in support of this complaint.After evaluating the sample we cannot confirm or associate the reported defect to the mfg.Process, because safety device received with exposed cannula was activated without problems according ifu d12556.This reported defect could be related with an incorrect use of the product by user.A possible cause is that after of finishing the puncture, user performed the activation since adapter sti prn, removing all the safety mechanism and leaving exposed cannula.Instruction sheet d12556, show correct way to perform this activation.A review of the device history record revealed no irregularities during the manufacture of the reported lot number.Bd was not able to duplicate or confirm the customer's indicated failure mode.Based on investigation results to date, root cause for manufacturing process cannot be determined, however a possible cause could be the use incorrect of the device by user.No capa was opened since this issue could not be confirmed as manufacturing related.
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