(b)(4).Internal file number - (b)(4): during processing of this complaint, attempts were made to obtain complete event, patient and device information.The device was received.Investigation is not yet complete.A follow up report will be submitted with all additional relevant information.
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Internal file number - (b)(4).Evaluation summary: visual and functional inspection was performed on the returned device.The reported leak and crack were confirmed.A review of the lot history record identified no manufacturing nonconformities issued to the reported lot that would have contributed to this event.Additionally, a review of the complaint history identified no other incidents from this lot.The investigation determined the leak was due to the crack in the sidearm; however, a cause for the crack could not be determined.There is no indication of a product quality issue with respect to the design, manufacture, or labeling of the device.
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