Plant investigation: the device was returned to the manufacturer for physical evaluation.A visual examination of the returned device noted that the fiber bundle was wet and revealed the presence blood residue.Coagulated blood was observed in both headers of the cavity and non-cavity id ends of the dialyzer.There was a noted polyurethane (pu) delamination on the cavity id end of the dialyzer from approximately 310º to 70º with the dialysate ports at 0º.The delamination manifested as separation of the pu potting material from the dialyzer housing wall.The delamination in the pu potting extended under the silicone o-ring.No other damage or irregularities were noted on the dialyzer.The returned sample was not subjected to a laboratory bubble point test as the delamination causes leak paths from the blood side into the dialysate chamber.A production records review was performed on the reported lot.An investigation of the device manufacturing records was conducted by the manufacturer.There was no indication of product non-acceptance or deviation during the manufacturing process which could be associated with the reported event.The review included a check of non-conformances, rework, labeling, process controls, and any other occurrence in production potentially related to the complaint.The lot passed all release criteria.The investigation into the cause of the reported problem was able to confirm the failure mode.There was a confirmed delamination on the cavity id end of the dialyzer.The complaint has been deemed confirmed.
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