Model Number S7 |
Device Problems
Device Displays Incorrect Message (2591); Communication or Transmission Problem (2896)
|
Patient Problem
No Patient Involvement (2645)
|
Event Date 11/10/2017 |
Event Type
malfunction
|
Manufacturer Narrative
|
A medtronic representative went to site to test the equipment.Representative reported that a camera was replaced to resolve the issue.A system checkout was performed and the hardware, software, and instruments passed the system checkout.The system was found to be fully functional.The suspect camera has been received by the manufacturer for evaluation.The reported issue was confirmed, when the returned camera was connected to known good system the positioning sensor unit (psu) powered up with the amber light on.Event logs reveal a low voltage for bump battery and laser battery.Positioning sensor unit (psu) passed accuracy test at.17 mm with a passing threshold of.35 millimeters.The hardware investigation found that the reported event was related to a hardware issue.This issue was documented in a medtronic navigation hardware anomaly tracking database.
|
|
Event Description
|
A medtronic representative reported that while outside of procedure, an amber light was illuminated on the camera of the navigation system.During troubleshooting, representative investigated the ndi tools menu and confirmed that the camera had a bump sensor warning.There was no patient present at the time of the issue.
|
|
Manufacturer Narrative
|
The positioning sensor unit (psu) polera spectra was returned to the manufacturer for analysis.When connected to a known good system the returned psu powered up with the amber fault light on.A check of the event log revealed low voltage for both the bump battery and laser battery.It was noted the psu passed an accuracy test (aak) at.17 mm with a passing threshold of.35 mm.The issue was able to be duplicated.It was identified there was an electrical failure in that the laser battery was dead.
|
|
Search Alerts/Recalls
|