A medtronic representative reported that while outside of a procedure while pulling logs from cranial, the top 1/4 of the monitor on the navigation system would begin flickering between a block screen and the software.
The remaining 3/4 remained completely black.
The representative rebooted the system and entered cranial again and the system appeared to act normal until attempting to pull the logs again, the same issue occurred.
To trouble shoot, the representative booted into spine and after approximately 3 minutes in spine, the monitor would display 'no input detected' and would not display an image at all with cord reseats.
There was no patient present when this issue was observed.
No additional information was provided.
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