A review of the manufacturing device history records and inspection records was conducted and no similar concerns were found.The catheter was returned with the access wire inserted.The splittable needle was also returned.The catheter and access wire were inserted through the needle with no issues.The needle inner diameter was dimensionally inspected, and it was within specification.Review of the returned product from the customer could not confirm the issue experienced.Since the alleged complaint could not be duplicated and the needle was found to be within specification, a definite root cause cannot be established with confidence.
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