A medtronic representative went to site to test the equipment.
Representative reported that the drop down options were blank.
Representative re-saved the site's cycle view preference and restarted the software.
The view settings were saved when representative re-entered the software.
Representative re selected the views in quadrants.
Issue resolved.
No issue has been reported by the site after the issue resolved.
A system checkout was performed and the hardware, software, and instruments passed the system checkout.
The system was found to be fully functional.
No parts were replaced.
No parts have been received by the manufacturer for evaluation.
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