The production device history record (dhr) for this intra-aortic balloon pump (iabp) was not required to be reviewed per the company standard operating procedure since the device manufacture date is greater than one year from the event date.A company service territory manager (stm) evaluated the iabp and was unable to duplicate the reported failure.The display demonstrated no evidence of failure.The iabp passed display and touchscreen tests.However, the stm did find physical damage to the blood pressure connector which prevented the blood pressure cable from being properly seated and registering a blood pressure reading on the display.The stm replaced the front end board in order to correct the damaged blood pressure connector.The stm completed preventive maintenance with full calibration, functional testing, and safety check to factory specifications.The iabp passed all functional and safety tests per factory specifications, returned to customer and cleared for clinical use.
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