No patient information provided as no patient was involved in this concern.A medtronic representative went to the site to test the equipment.The representative reported that there were no issues found with the navigation system.It was noted that the left tracker on the imaging system was not being observed while the right tracker functioned as designed.The tracker was then replaced on the imaging system, as reported in mdr 1723170-2017-05224.The hardware, software, and instruments passed the system checkout.The system was found to be fully functional.No parts were replaced, therefore no parts were returned for analysis.
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A medtronic representative reported that, while outside of a procedure, the navigation system was intermittently unable to communicate with trackers on the medtronic imaging system.It was reported that the right side trackers were intermittently tracking while the left side were difficult to establish communication with, but not intermittent.It was reported that the navigation system camera was moved without resolution.A second medtronic navigation system was reported to not have issues tracking the imaging system.There was no patient present when this issue was identified.No additional information was provided.
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