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Model Number 382400 |
Device Problem
Noise, Audible (3273)
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Patient Problem
No Patient Involvement (2645)
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Event Date 11/24/2017 |
Event Type
malfunction
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Manufacturer Narrative
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If information is provided in the future, a supplemental report will be issued.
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Event Description
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The customer returned the unit to service with no specified issue.Upon triage on (b)(6) 2017, the service technician found that the unit had no audio.
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Manufacturer Narrative
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An evaluation of the kangaroo pump was performed for the reported condition of the unit had no audio.The unit was triaged and the reported condition was confirmed.A component was found forced downward and pins were bent downward and pulled away from the printed circuit board.A trend has been identified and a formal corrective and preventative action has been opened to address this issue.All device history records are reviewed for quality inspections and parameter compliance prior to releasing the product for shipment.If information is provided in the future, a supplemental report will be issued.
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Search Alerts/Recalls
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