Model Number I7 |
Device Problems
Device Displays Incorrect Message (2591); Communication or Transmission Problem (2896); Device Operates Differently Than Expected (2913)
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Patient Problem
No Patient Involvement (2645)
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Event Date 11/22/2017 |
Event Type
malfunction
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Manufacturer Narrative
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No patient information provided as no patient was involved in this concern.A medtronic representative went to the site to test the equipment.The representative reported that the navigation system would intermittently display that the localizer was not connected.Replacement parts were shipped to the site, however confirmation of replacement has not been provided.
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Event Description
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A medtronic representative reported that, while outside of a procedure, the navigation system displayed that the localizer was not connected.The reported issue occurred between cases.It was noted that restarting the navigation system restored functionality for later procedures.There was no patient present when this issue was identified.No additional information was provided.
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Manufacturer Narrative
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The positioning sensor unit (psu) for the navigation system was received by the manufacturer for evaluation.Testing found that the psu intermittently tracked along the far left edge and back edge of the field of view.The hardware investigation found that the reported event was related to a hardware issue.This issue was documented in a medtronic navigation hardware anomaly tracking database.
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Manufacturer Narrative
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The in/out hub was returned to the manufacturer for analysis.The device was found to be fully functional with no problem found.The reported event could not be duplicated by medtronic personnel.The software investigation found that the reported event was unrelated to a software issue.The software functioned as designed.
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Manufacturer Narrative
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The software investigation found that the reported event was unrelated to a software issue.The software functioned as designed.
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Manufacturer Narrative
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Correction: a medtronic representative went to the site to test the equipment.Following replacement of the components, the hardware, software, and instruments passed the system checkout.The system was found to be fully functional.
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Manufacturer Narrative
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Correction: the reported issue with the positioning sensor unit (psu) was not recorded in the medtronic navigation hardware anomaly tracking database.
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Search Alerts/Recalls
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