Ventana detection kit dispenser has been malfunctioning for ihc antibodies, not limited to lot numbers or staining platform.Multiple anatomic lab locations have been experiencing staining failures, and potential false negative immunohistochemical stain results.Several complaints have been places with ventana, however, no resolution has been provided by the company.As well as no notification from the company that there has been changes or they are aware of the issues.We were told by our ventana service rep that a resolution would be provided to our company by early december.All ihc antibodies performed using the ventana detection and the ulta and xt ventana instruments.Happening at multiple locations ((b)(6)) in our company.Reached out to other laboratories such as (b)(6), who are also experiencing the same problem.
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