Dexcom was made aware on 11/27/2017, that on (b)(6) 2017, the patient experienced a missing sensor wire and an adverse event.The sensor was inserted into the upper buttocks on (b)(6) 2017.The patient's mother stated that when she removed the sensor from the patient's body, the wire stayed under the patient's skin.It was indicated that there was redness at the sensor insertion site.An ultrasound and x-ray were performed, and it was indicated that the sensor is not under the skin.The date of intervention is unknown.At the time of contact, the patient was doing good.Additional patient or event information is not available.No product was provided for evaluation.The complaint confirmation was unable to be determined.A root cause could not be determined.
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