Device was used for treatment, not diagnosis.Reporter's phone number was not provided.The device was returned for service; however, did not meet manufacturing specifications during pre-repair assessment.The device was evaluated and the reported condition was confirmed.The assignable root cause was determined to be due to premature wear.If additional information should become available, a supplemental medwatch report will be submitted accordingly.
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It was reported from (b)(6) that during service and evaluation, it was determined that the trigger of the sagittal saw device was blocked, jammed, and moving heavily.It was noted that the magnetic support coupling was broken.It was further determined that the device failed pretest for check proper function of the trigger.It was noted in the service order that the device was faulty and not working properly.This event did not occur during surgery.There was no patient involvement.There were no reports of injuries, medical intervention or prolonged hospitalization.All available information has been disclosed.If additional information should become available, a supplemental medwatch will be submitted accordingly.
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