Catalog Number 190713 |
Device Problem
Thermal Decomposition of Device (1071)
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Patient Problem
No Patient Involvement (2645)
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Event Date 12/11/2017 |
Event Type
malfunction
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Manufacturer Narrative
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A supplemental medwatch report will be submitted upon completion of the investigation.
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Event Description
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A user facility biomedical engineer (biomed tech) reported a burnt power cord.There was no patient involvement or harm reported.Additional follow-up was made with the clinic manager, who confirmed there was no patient involvement and no injury occurred.The clinic manager confirmed no burning smell, smoke or visible flames were reported from the power plug, and the machine functioned as intended.The power plug was replaced as a precaution and the machine was placed back in service without any further issue.The power cord was returned by the biomed tech for evaluation.
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Manufacturer Narrative
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The power supply cable was returned with heat damage to the power plug.Plastic was discolored around the terminal of the white wire in the power plug.The terminal had pitting.The power supply cable was measured to have good continuity and a test machine completed a self-test program without failure with the cable installed.The pitting on the power plug terminal indicates arcing within the outlet used at the customer¿s facility.Hospital grade outlets are required with the use of the t machine.A review of the device manufacturing records was performed on the reported serial number.There were no non-conformances or any associated rework during the manufacturing process which could be associated with the reported event.In addition, the device history record (dhr) review confirmed the results of the in-progress and final quality control (qc) testing met all requirements.The investigation into the cause of the reported problem was able to confirm the failure mode.A visual examination of the power cord revealed the presence of burn damage to the plug.Therefore, the complaint has been deemed confirmed.
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Event Description
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A user facility biomedical engineer (biomed tech) reported a burnt power cord.There was no patient involvement or harm reported.Additional follow-up was made with the clinic manager, who confirmed there was no patient involvement and no injury occurred.The clinic manager confirmed no burning smell, smoke or visible flames were reported from the power plug, and the machine functioned as intended.The power plug was replaced as a precaution and the machine was placed back in service without any further issue.The power cord was returned by the biomed tech for evaluation.
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Search Alerts/Recalls
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