This follow-up report is being submitted to relay additional information.The device history record (dhr) was reviewed and noted no related non-conformances, requests for deviation (rfd), change notices (cn), or any other issues with manufacturing.The dhr review found no issues with the device and all verifications, inspections, and tests were successfully completed.The device was noted to have not been previously repaired by zimmer biomet surgical.A service technician was dispatched to be at the site.The technician arrived at the site and confirmed that water was leaking from the overflow tube.The technician lowered the water pressure on the evac and then verified that the cart was functioning as intended.The technician then returned the evac to service without further incident.The device was tested, inspected, and repaired.The root cause for the unit leaking from the left side was due to excessive water pressure on the evac causing fluid to leak from the overflow tube during processing.The reported event was confirmed during inspection of the device and the device was noted to be functioning as intended after the water pressure was lowered.The investigation was based on the information that was provided initially and any information that was obtained throughout the follow-up process.Evaluated by external contractor.
|