Model Number N/A |
Device Problem
Device Packaging Compromised (2916)
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Patient Problem
No Consequences Or Impact To Patient (2199)
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Event Date 12/04/2017 |
Event Type
malfunction
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Manufacturer Narrative
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(b)(4).Report source: (b)(6).Customer has indicated that the product will not be returned to zimmer biomet for investigation, as product has been discarded.The investigation is in process.Once the investigation has been completed, a follow-up mdr will be submitted.If any further information is found which would change or alter any conclusions or information, a supplemental will be filed accordingly.Zimmer biomet will continue to monitor for trends.
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Event Description
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It was reported that the internal packaging was found to be damaged compromising the sterility of the device.Another device was used to complete the case.No adverse events have been reported as a result of the malfunction.
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Manufacturer Narrative
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Reported event was confirmed by review of photos.Dhr was reviewed and no discrepancies relevant to the reported event were found.Review of the complaint history determined that no further action is required as no were trends identified.The cracked cavities damage can be caused due to the outside forces during transit or the forces due to the implant.Without reviewing complaint product it's unable to determine whether it's outside or inside forces during transit.But in both cases the failure occurs during transit, so the root cause for the reported issue is attributed to be transit damage.If any further information is found which would change or alter any conclusions or information, a supplemental will be filed accordingly.Zimmer biomet will continue to monitor for trends.
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Search Alerts/Recalls
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