A customer in the united states notified biomerieux of a false negative result associated with bact/alert® ifa (reference 251062).The customer reported that the result is likely a false negative due to the color of the indicator and they tested the sample in a ifn bottle which flagged positive after three (3) days.The customer switched the bottle early on in incubation to another incubator.The customer is gram staining and sub culturing to verify if the result is a true positive.This is an industry customer and there is no patient associated with the event.An internal biomérieux investigation will be initiated.
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