The device is not being returned by the user facility.No photographs of the device or the burns have been made available; therefore, the reported failure could not be verified and a root cause cannot be determined.A review of the manufacturing documents provided by the supplier (b)(4).Did not indicate any non-conformances regarding the product's identity, quality, safety, effectiveness.A lot history review was conducted and there were no similar complaints within the past two years for this lot number and failure mode combination.A two-year review of complaint history revealed one similar complaint for this product family and failure mode.During this same time frame, (b)(4) devices have been manufactured and shipped worldwide, making the rate of occurrence of this failure (b)(4) percent.The clinical data report states that undesirable side effects, under normal conditions of use, are acceptable when weighed against the benefits to the patient.The instructions for use advise the user of the following.Misuse of multifunction electrodes, use of compromised or altered product, and/or failure to follow product instructions may result in patient burns, inadequate delivery of therapy, and/or loss of ecg trace quality.Do not fold, trim, crush, or store under heavy objects.Do not apply any substance to the skin surface that will leave a residue, i.E.Lotions, oils, etc.Do not use if packaging appears compromised.Do not open the package until just prior to using the electrodes.Do not use if conductive polymer gel is dried out.If the electrodes do not adhere properly to the patient, apply a new pair.Do not re-apply if removed.Ensure that the skin is clean and dry, clipping excess hair.Apply the electrodes to the patient by rolling the electrode from top to bottom.Ensure that the surface area of the electrode is in contact with the skin.This issue will continue to be monitored through the complaint system to assure patient safety.
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A medwatch submitted by the user facility reported that during a cardioversion, there was a spark/flash from the 2001h-c pad.Cardioversion was unsuccessful.Upon gathering additional information the facility stated the patient sustained a burn/redness around an unspecified area.The area was treated with aloe vera.To date, additional information regarding current patient status, degree of the burns and procedure has not been made available.This report is raised on the basis of a reported malfunction with potential for injury with recurrence.
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