Model Number FUSION |
Device Problems
Application Interface Becomes Non-Functional Or Program Exits Abnormally (1138); Device Stops Intermittently (1599); Device Operates Differently Than Expected (2913)
|
Patient Problem
No Consequences Or Impact To Patient (2199)
|
Event Date 12/18/2017 |
Event Type
malfunction
|
Manufacturer Narrative
|
A medtronic representative went to the site to test the equipment.
The representative was unable to replicate the reported issue.
The hardware, software, and instruments passed the system checkout.
The system was found to be fully functional.
|
|
Manufacturer Narrative
|
The software investigation found that the reported event was related to a software issue.
This issue was documented in a medtronic navigation software anomaly tracking database.
|
|
Manufacturer Narrative
|
Patient information was unavailable from the site.
No parts have been received by the manufacturer for evaluation.
Part not returned for analysis.
|
|
Event Description
|
A site representative reported that, while in a functional endoscopic sinus surgery (fess), the navigation system became unresponsive while preparing for the procedure.
It was noted that the mouse was not responding from prompts from the user.
It was noted that restarting temporarily restored functionality.
It was noted that a second restart restored functionality and the site was able to complete the procedure.
There was a reported delay to the procedure of less than 1 hour due to this issue.
There was no impact on patient outcome.
No additional information was provided.
|
|
Search Alerts/Recalls
|