Model Number S7 |
Device Problems
No Display/Image (1183); Device Operates Differently Than Expected (2913)
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Patient Problem
No Consequences Or Impact To Patient (2199)
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Event Date 12/15/2017 |
Event Type
malfunction
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Manufacturer Narrative
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Onsite functional and visual examination was performed by a manufacturer representative.
The network cable on the i/o panel failing to receive exams.
The network port was replaced and the issue was resolved.
The system passed a system checkout and was returned to an operational condition.
If information is provided in the future, a supplemental report will be issued.
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Manufacturer Narrative
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Correction: supplemental report 001 of this occurrence inadvertently filed.
Information filed under 1723170-2019-01509.
If information is provided in the future, a supplemental report will be issued.
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Manufacturer Narrative
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Additional information: a software investigation analysis was initiated to determine the probable cause of the issue through log analysis.
Analysis found that the analysis was inconclusive and probable cause was unable to be determined.
If information is provided in the future, a supplemental report will be issued.
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Manufacturer Narrative
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Patient weight not available from the site.
A medtronic representative inspected the navigation system onsite and found that after taking the imaging system spin and in the spine software, the x-ray images were black on the navigate screen on the staff cart, but they showed up on the surgeon monitor.
After rebooting the navigation system it was possible to send over the same exam and see the x-ray images again on the staff monitor.
No parts were replaced or returned to the manufacturer for evaluation.
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Event Description
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A medtronic representative reported that while in a sacroiliac and thoracolumbar procedure, there was an image transfer issue with the navigation system.
The images that were sent over from the imaging system showed up on the staff cart monitor black.
The images showed up fine on the staff cart monitor and other monitors in the operating room (or).
There was no delay to the case as a result of this issue and no impact on the patient outcome.
After the case, the system was rebooted and it was possible to see the patient images.
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Search Alerts/Recalls
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