Model Number N/A |
Device Problem
Incorrect Or Inadequate Test Results (2456)
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Patient Problem
No Patient Involvement (2645)
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Event Date 12/20/2017 |
Event Type
malfunction
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Manufacturer Narrative
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The field service engineer (fse) returned and performed the "software retrofit field corrective action".
As per instruction the fse installed new datasets.
The intra-aortic balloon pump (iabp) passed all calibration, functional, and safety tests performed.
The iabp was then returned to the customer and cleared for clinical use.
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Event Description
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It was reported that during service test performed by a company representative on the cs300 intra-aortic balloon pump (iabp) the field service engineer (fse) made an attempt to complete software field service action and after installing the software he performed service diagnostics and the autofill test failed.
There was no patient involvement or adverse event reported.
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Manufacturer Narrative
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The production device history record (dhr) for this intra-aortic balloon pump (iabp) was not required to be reviewed per company standard operating procedure since the device manufacture date is greater than one year from the event date.
A getinge field service engineer (fse) attempted to complete software field service action, and after installing software he performed a service diagnostics and the auto-fill test failed.
The fse tried another set of datasets, but the problem persisted.
He then installed old b03i b03d and the problem was resolved.
The fse reassembled the iabp to its initial state.
Fse will return at later date to complete software fsa.
Then performed functional and safety checks to meet factory specifications.
The iabp was released to the customer and cleared for clinical service.
The initial reporter named in report is a getinge employee who has different contact details from that of the event site.
Details: (b)(6).
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Event Description
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It was reported that during service test performed by a company representative on the cs300 intra-aortic balloon pump (iabp) the field service engineer (fse) made an attempt to complete software field service action and after installing the software he performed service diagnostics and the autofill test failed.
There was no patient involvement or adverse event reported.
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Search Alerts/Recalls
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