Model Number COMPUTER FOR PRE OP PLANNING |
Device Problem
Loss of Data (2903)
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Patient Problem
No Patient Involvement (2645)
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Event Date 01/13/2018 |
Event Type
malfunction
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Manufacturer Narrative
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The planning station from device (b)(6) has not been evaluated yet for investigation purpose.Once the evaluation will be performed, a follow-up medwatch report will be submitted. .
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Event Description
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It was reported that the planning station used for pre-operative planning did not store the images that were loaded.
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Manufacturer Narrative
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It was reported by the surgeon that data was lost on the computer for pre op planning.Software analysis was performed and identified that a software crash occurred 2 times.The first crash was design related and the images were not saved.The images were later saved without issue.A second crash occurred after the computer was not correctly shutdown, however this did not result in the loss of any data.
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Search Alerts/Recalls
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