The bhr venting cannula (999904, lot: 7245) reportedly involved in this incident was not returned for the inspection.As of today, device return and additional information has been requested for this complaint but has not become available.In the absence of the actual devices, the production records were reviewed for the instrument reportedly involved in this incident.Device history record review by supplier confirmed that all released instruments met specifications applicable at the time of production.A complaint history review was carried out on the supplied part and batch number which confirmed no other instances of complaints with the same batch number.In october 2018, a corrective & preventative action was initiated internally related to the 999904 instrument.Further actions will be undertaken as part of these corrective & preventative activities, including review and amendment of the product drawing and updated supplier controls.The interdisciplinary team determined that no further escalation with regards to inventory in the field will be performed for this instrument at this time.However, smith & nephew will continue to monitor for further trends within complaints as part of the corrective and preventative action activities.Without return of the actual instrument or further information we cannot further investigate or confirm the details supplied in this complaint.If the products or additional information become available in the future, this case will be reopened.Without additional information about this particular case, our investigation remains inconclusive.
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