Intuitive surgical, inc.
(isi) received the instrument involved with this complaint and completed the device evaluation.
Failure analysis confirmed the customer reported failure.
The instrument was found to have a broken pitch cable at the distal clevis hub.
The broken cable segment that contains the crimp was missing from the clevis.
The crimp measures approximately 0.
032 x 0.
046.
Other cables at the wrist were not damaged.
A device history record review (dhr) review for this device was conducted and did not find any non-conformances that would affect any material of the final product and/or the quality or performance of the instrument.
The customer reported complaint does not itself constitute an mdr reportable event; however, the broken pitch cable found during failure analysis could cause or contribute to an adverse event if the failure mode were to recur.
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It was reported that during set up for a da vinci-assisted surgical procedure, while connecting physical damage was observed on the atrial retractor instrument.
The planned procedure was completed and no patient harm, adverse outcome, or injury was reported.
There were no reports of any fragment(s) falling into the patient.
Intuitive surgical, inc.
Has made multiple follow-up attempts for additional information.
However, no additional information has been received as of date of this report.
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