Model Number 728130 |
Device Problem
Defective Component (2292)
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Patient Problem
No Known Impact Or Consequence To Patient (2692)
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Event Type
malfunction
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Manufacturer Narrative
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Note: we have not completed our investigation of this event.We will file a follow-up emdr at the completion of the investigation.Internal cross reference: complaint pr# (b)(4).
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Event Description
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Engineering analysis concluded that this event has the potential to result in image misinterpretation due to an artifact from a degraded compensator within the collimator.Therefore, this issue has been determined to be a reportable event.
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Manufacturer Narrative
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The customer reported intermittent image artifacts.There was no report of misrepresentation as a result of the artifacts.A philips field service engineer (fse) confirmed there was no harm to a patient as a result of this reported issue.The fse confirmed that artifacts were present on scan images.The fse visually inspected the system and found the a-plane collimator had failed.The a-plane collimator was replaced to resolve the issue, and the system was returned to clinical use.This issue has been determined not to be a reportable event.
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Search Alerts/Recalls
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