The customer received questionable alb2 albumin gen.2 results for multiple patient samples from cobas 8000 c 702 module serial number (b)(4).The customer performs qc every four hours and if the results are out of range, they repeat patient samples.Of the data provided, only the results for one sample were discrepant.The initial result was 1.9 g/l and the repeat result was 2.5 g/l.The erroneous result was reported outside of the laboratory.The repeat result was believed to be correct.The patient was not adversely affected.The customer believed the issue occurred when the reagent pack volume was low.After evaluation of the provided calibration and qc data, a general reagent issue cannot be identified.
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