Additional information was received that clarified the previously reported "unspecified symptoms" as daily chronic migraines (shunt migraines), falling, balance issues, vomiting, nausea, double vision, blurry vision, dizziness, abdominal pain, neck stiffness, neck pain, lethargy / fatigue, and sensitivity to sound and light.The previous shunt malfunction was also clarified as the product not reading correctly.It was thought to be set at 1.5, but showed an actual reading of 0.5.All the documentation also indicated that the shunt setting should be 0.5; it was unknown how the reading became off.The patient went to the emergency room on (b)(6) where a shunt tap was performed.The hcp checked the device's settings and noted it was way off what the documented reading should have been so the device was reset to 1.5.The patient's symptoms improved slightly.When inquired if there were any external/environmental/patient factors that may have led or contributed to the issue, it was reported that there were no known variables.
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