Date of event: unknown.The date received by manufacturer has been used for this field.Medical device expiration date: unknown. device manufacture date: unknown.Results: investigation summary: it was not possible to perform the dhr, maintenance record analysis and quality notification analysis because the batch number was not informed.Without samples or photos, it was not possible perform an investigation and determine the root cause.From this information, it is not possible to confirm the complaint.Complaints received for this device and reported condition will continue to be tracked and trended.Information will be captured on trend reports and monitored monthly.Our business team regularly reviews the collected data for identification of emerging trends.Investigation conclusion: not confirmed: bd was not able to confirm/ reproduce the incident in question.Samples/ photos analysis: it was not received photos from customer to analyze.Qn/ maintenance review: it was not possible to verify the quality notification and maintenance review because the batch number was not informed.Without samples / photos and batch number information, it was not possible to perform an investigation and determine the root cause.
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It was reported there was difficult plunger movement found while using a bd plastipak¿ 3ml luer lock syringe.It was also reported that the client could not ¿aspire the content, could not pull the plunger, it did not move.¿ there was no report of exposure, injury or medical intervention.
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