No patient information provided as no patient was involved in this concern.A medtronic representative went to the site to test the equipment.The representative was unable to replicate the reported issue.The hardware, software, and instruments passed the system checkout.The system was found to be fully functional.The reported issue was evaluated by medtronic personnel.It was reported that the cause of the anomaly is suspected to be caused by a loose cable connector, a possible transient condition on the monitor or the output stage of the graphics card.However, confirmation of the root cause could not be determined with the information provided.
|
A medtronic representative reported that, while outside of a procedure, the screen of the navigation system flickered when loading an exam via electronic picture archiving and communication systems (pacs).It was reported that restarting the navigation system restored functionality.
|