Model Number FUSION |
Device Problems
No Display/Image (1183); Mechanical Problem (1384); Device Stops Intermittently (1599); Problem with Software Installation (3013)
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Patient Problem
No Patient Involvement (2645)
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Event Date 01/24/2018 |
Event Type
malfunction
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Manufacturer Narrative
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No patient information provided as no patient was involved in this concern.A medtronic representative went to the site to test the equipment.It was reported that the computer of the navigation system was replaced to resolve the reported issue.The hardware, software, and instruments passed the system checkout.The system was found to be fully functional.No parts have been received by the manufacturer for evaluation.
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Event Description
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A medtronic representative reported that, while outside of a procedure, the navigation system displayed that there was no input detected without prompt from the user.It was reported that the interface box displayed an error message and that the emitter was not emitting.Restarting the navigation system temporarily restored functionality, but the reported issue reoccurred after a few minutes.There was no patient present when this issue was identified.No additional information was provided.
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Manufacturer Narrative
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The computer was returned to the manufacturer for evaluation.After functional testing, performance testing, visual and physical examination no fault was found.There was no hard disk drive (hdd) or ram errors reported.After 72 hours of bench testing there were no video faults encountered.The system passed all system tests and requirements.
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Manufacturer Narrative
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Device code was corrected.If information is provided in the future, a supplemental report will be issued.
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Search Alerts/Recalls
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