No patient information provided as no patient was involved in this concern.
A medtronic representative went to site to test the equipment.
Representative confirmed that the leds were not lighting up on uninterruptible power supply (ups) despite being properly connected on both ends.
Representative reported that the reported issue was intermittent.
A uninterruptible power supply (ups) was replaced and the issue resolved.
A system checkout was performed and the hardware, software, and instruments passed the system checkout.
The system was found to be fully functional.
The suspect uninterruptible power supply (ups) has been received by the manufacturer for evaluation.
The returned uninterruptible power supply (ups) was tested and found to power on all ports when power button was pressed and all outputs measured expected voltages.
Fets measure as designed.
When attempting to check charging circuit, battery was attached and when power was applied, the red error light would flash.
The issue could be reproduced with two other different known good batteries.
|
A medtronic representative on behalf of site reported that while outside of procedure, when setting up for case after a successful case with the navigation, the monitor of the system displayed black.
Rebooting the system multiple times did not resolve the issue as the system did not display medtronic logo.
Site verified that all cables were seated and attempted to turn on the monitor with the buttons on the bottom right of the screen.
No additional information was provided.
There was no patient present at the time of the issue.
|