The device was not returned to olympus for evaluation.The cause of the reported event cannot be conclusively determined at this time.However, use of third-party service provider cannot be ruled out as a contributory factor to the reported event.The device instruction manual warns users that " this instrument does not contain any user-serviceable parts.Do not disassemble, modify, or attempt to repair it; patient or operator injury and/ or equipment damage may result." this report will be updated if new additional information becomes available at a later date.
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