The customer reported via phone call the sensor had inaccurate readings that triggered threshold suspend alarm.
The customer¿s blood glucose was 11.
5, 13.
9 and 11.
8 mmol/l and the sensor glucose was 5.
4 and 12.
8 mmol/l.
The customer¿s current blood glucose is also 13.
9 mmol/l.
Insulin delivery was suspended due to sensor values.
Sensor value that triggered the suspend event was 5.
4 mmol/l.
Suspend on low limit in sensor settings was 5 mmol/l.
The customer was informed that their blood glucose and sensor glucose levels were not in acceptable range.
The sensor will not be returned for analysis.
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