It was reported that the customer had high blood glucose levels of 24 mmol/l.
The customer reported that his last blood glucose level was 20 mmol/l at 11 am which he bolused for.
The customer reported that at 2 pm , his blood glucose level was 18.
3 mmol/l and the insulin pump did not ask him to bolus.
The customer reported that he tested his blood glucose on the phone and his blood glucose was 24 mmol/l.
The customer reported that he checked his bolus wizard and noticed it was turned off.
The customer stated that he turned it back on and was able to bolus 10.
5 units.
The customer stated that by accident he had turned off the insulin pump.
Product is not expected to return.
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