Investigation summary: customer returned (1) bd 1ml, 13mm, 29g safetyglide insulin syringe in an open blister pack from lot # 6315757, cat # 305930.Customer states that the plunger disassembles from the body of the syringe.The returned syringe was tested and the stopper separated from the plunger rod when attempting to draw the plunger rod back.No damage to the plunger rod was observed.As per manufacturing, a review of the device history record was completed for batch# 6315757.All inspections were performed per the applicable operations qc specifications.There was one (1) notification [200676963] noted that did not pertain to the complaint.Based on the samples / photo(s) received the investigation concluded: confirmed: bd was able to duplicate or confirm the customer¿s indicated failure based on the above, no additional investigation and no capa is required at this time investigation conclusion: possible root cause: insufficient silicone in the barrel.
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