It was reported that during a da vinci-assisted prostatectomy procedure, the right eye was too bright and unclear; however, the left eye was fine.An intuitive surgical, inc.(isi) technical support engineer (tse) confirmed both 0° and 30° endoscopes had the same issue.The tse advised to verify the camera cable connections and perform white balance again; however, an error message was displayed and the issue persisted.The customer attempted using an external illuminator but again the issue persisted.At that time, the surgeon made the decision to abort the procedure post anesthesia and port placement.A field service engineer (fse) was dispatched to the facility and was able to reproduce the reported issue.The issue was resolved by replacing the double camera controller (doco).The doco is located on the vsc and it receives and processes video signals.
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