Coopersurgical is currently investigating the reported condition.Once the investigation is complete a follow up report will be filed.(b)(4) ***update: 04/10/2018*** investigation: *analysis and findings: a review of the 2 yr complaint history reveals no similar issues.A review of the dhr reveals no anomalies.A single pad, p/n 6050p1, was used with the leep precision system.The leep precision system is designed to operate with a dual pad, p/n lp-50-201.However, a loose pad will significantly increase the chances of a burn to occur.Coupled together, like in this case, the root cause is primarily due to end user error.Corrective actions: *correction and/or corrective action : sustaining engineering is evaluating the device to prevent the use of a single pad on the leep precision system.Instructions to handle the use of pad is already stated in the ifu.Any changes to the device will be done in accordance to csi internal verification and validations procedures as they apply.*was the complaint confirmed? no.
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