Device evaluated by mfr., eval summary attached, method codes, result codes, and conclusion codes updated.Device evaluated by mfr.The device was returned for analysis.The tyvek pouch with the device inside the coil was returned.The outer box and foil pouch was not returned.From the top left hand side of the pouch analysis identified a clean vertical cut measuring approx.5cm in length which then appeared to be torn for a further approx.4cm.The seal of the pouch was opened across the width of the pouch, the device was within the coil inside the pouch.The manufacturing batch record review confirmed that the device met all material, assembly and performance specifications.The investigation conclusion is handling damage as the complaint was caused by handling of the device or portion of the device without direct patient contact.(b)(4).
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