The product was not evaluated due to no sample was returned for investigation.Investigation results: our investigation into this complaint has now concluded.As of today, no additional information requested or sample for this complaint has become available.Without further information we cannot progress our investigation or confirm the details supplied in this complaint.In the absence of additional information, our investigation remains inconclusive.At this time an exact root cause cannot be determined.If additional information becomes available in the future, this case will be reopened.An investigation into the manufacturing paperwork associated with this product code and lot has been carried out.This review detailed that manufacture of the product had occurred in accordance with defined procedures and specifications.No record of any problems occurring during manufacture of the product have been made which may be related to this complaint.Due to the nature of the reported issue this has been passed to one of our medical specialists who has made the following comments it was reported that this complaint relates to 33 dressings from the same lot.No specific patient supporting clinical documentation has been provided which could identify any comorbid conditions, current medications and/or past surgical history.It cannot be confirmed that the reported maceration was due to an absorbency issue with the dressing.There is no report of patient impact or current condition.No further medical assessment is able to be performed at this time.
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