The returned product was tested per ameda engineering protocol to determine whether the allegation of leaking fluid could be confirmed.The returned product was assessed for indications of malfunction or thermal event.The returned product was assessed for functionality and met functional specifications.Dark grey substance, e.G battery acid, was observed inside the battery compartment.Internally, no signs of foreign substance, burning, or melting were observed.The returned batteries were observably damaged.The battery fluid crust was observed on returned batteries.Additional testing confirmed that batteries may leak when the upper middle battery is placed incorrectly, with the positive and negative end reversed.
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Customer contacted ameda, inc.On (b)(6) 2018 to report an incident today while using her purely yours breast pump on battery power.She only uses batteries while working one day per week.Customer states hearing a loud pop inside the battery compartment followed by leakage of milky, black tinged fluid inside the battery compartment.Fluid stayed contained inside the compartment.Customer denied any burn or injury in this event.A replacement purely yours breast pump was overnight shipped to the customer.
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