Model Number S7 |
Device Problem
Application Interface Becomes Non-Functional Or Program Exits Abnormally (1138)
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Patient Problem
No Patient Involvement (2645)
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Event Date 03/06/2018 |
Event Type
malfunction
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Manufacturer Narrative
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No patient information provided as no patient was involved in this concern.Unique device identifier (udi) is unavailable.Device manufacture date is unavailable.A medtronic representative went to the site to test the equipment.It was reported that the computer of the navigation system was replaced.The hardware, software, and instruments passed the system checkout.The system was found to be fully functional.The computer of the navigation system was returned to the manufacturer for analysis.The device was found to be fully functional with no problem found.The reported event could not be duplicated by medtronic personnel.
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Event Description
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A site representative reported that, while outside of a procedure, the navigation system became unresponsive without prompt from the user.There was no patient present when this issue was identified.No additional information was provided.
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Manufacturer Narrative
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Additional information: unique device identification (udi) and device manufacture date provided.
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Search Alerts/Recalls
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