Evaluation / investigation: a visual inspection and functional testing of the returned devices was conducted.A review of complaint history, the device history record, instructions for use, quality control data, and specifications was also performed.One device was returned for investigation.The device was returned with the handle in the open position.The basket formation was in the open position.The collet knob is tight and secure.The male luer lock adaptor (mlla) is loose.The polyethylene terephthalate tubing (pett) measures 4 cm in length.A functional test determined the handle actuates the basket formation.A visual examination noted the basket formation is smashed and one wire does not retract properly.A review of the device history record found there were no non-conformances related to the reported failure.A review of complaint history for this device lot revealed this complaint is the only one associated with lot number 7906345.Per the instructions for use (ifu): caution: this device is conductive.Avoid contact with any electrified instrument.Caution: sterile if the package is unopened or undamaged.Do not use if package is broken.Important: enclose device in sheath before removing from tray/holder.Important: excessive force could damage device.The complaint device was found to have a deformed basket.Devices are inspected for damage and functionality prior to packaging.Quality checks the function of the basket 5 times and also checks the shape of the basket.It could not be determined if the basket was deformed before being removed from the packaging, or if the basket became deformed during handling of the device after being removed from the packaging.Measures have been initiated to address this failure mode.Cook medical has notified the appropriate personnel and will continue to monitor this device via the complaints database for similar complaints.This report is required by the fda under 21 cfr part 803.This report is based on unconfirmed information submitted by others.Neither the submission of this report nor any statement made in it is intended to be an admission that any cook device is defective or malfunctioned; that a death or serious injury occurred; or that any cook device caused or contributed to; or is likely to cause or contribute to a death or serious injury if a malfunction occurred.
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